Ted Miller

A successful Colorado-based expert in the travel industry, Ted has decades worth of experience in vacation rental software creation and development. Ted brings his knowledge of a fast-growing industry and rapidly changing marketplace to the GuestSmiles team.

Ted began his career in the vacation rental industry in 1996 as partner and COO of Country Village Rental and Real Estate, LLC with offices in New England, the Mountain West and the Caribbean.

In 2000 he became partner and CEO of Stay-USA.com, Inc. which was an early provider of online booking technology to the vacation rental management companies. Stay-USA.com disrupted the industry with the first plug-and-play, real-time online booking engine.

In 2003, Stay-USA.com was rolled into Instant Software, Inc. where he was COO. Instant Software, Inc. provided reservation and management systems to vacation rental management companies. Instant Software introduced the industry’s first real-time booking distribution to third party OTA’s. In time, the company’s clients were generating more than $5 Billion in annual reservations, with $2 billion being generated online. 7 years later, Ted and his partners sold the company in 2010.

In 2016, Ted became a partner and CTO of VRM Market Data, LLC, a real-time consolidator and provider of vacation rental industry key performance indicators (KPIs) to the growing rental market. He and his partners sold the company in 2018.

In conjunction with his love for the outdoors, Ted has also been a partner and investor in Adventure Office, LLC since 2011. They provide reservation and management systems, merchant services and online distribution to adventure travel companies in another fast-growing sector of the vacation industry.