What is GuestSmiles Toolbox?
The GuestSmiles Toolbox is a set of individual tools provided by strategically chosen partners and supported by us. We’ve selected our partners and their technology to ensure they are the best in class and work well alongside each other. Much like your toolbox at home, some tools are used every day and some just for special projects.
We provide world-class, direct, US-based support to our clients on all the tools in the GuestSmiles Toolbox. Simplicity is key. With us, there is no longer a need to have multiple relationships with multiple companies.
What does GuestSmiles Toolbox do?
The GuestSmiles toolbox makes it easier and more profitable for you to self-manage your vacation rental(s). Many self-managers have manual or semi-manual processes to book reservations, communicate with guests, collect payments, sync information and reservations between websites like AirBNB, Vrbo, and Booking.com and potentially their own direct website.
Our tools enable the above tasks plus others to be automated, eliminating countless hours of time spent manually completing tasks and ultimately saving you money. Enjoy our centralized and unified customer support for everything included.
How does this benefit me if I have just 1 property?
The simple answer is yes. Our Toolbox is designed for self-managers with 1 to 15 vacation rental properties. Those who self-manage with a single property are the most likely to have developed manual processes or primarily use an OTA for most of their operations.
By taking advantage of tools designed for vacation rental owners, you can: cut the number of hours you are working, start taking direct bookings on your own website without paying commissions to booking channels, save your guests money with no additional guest fees from the OTAs, and send guest payments straight to your bank account. One of the more important and overlooked aspects of managing your property utilizing our tools is the ability to take back control and ownership of your guest relationships.
Getting all of the tools we offer with world-class, centralized/unified support will save you time and money.
What are the benefits of using GuestSmiles Toolbox versus going directly to the technology provider?
Other than a major cost savings, we provide centralized/unified support for every technology we offer. You can come to one spot for any and all support questions. Additionally, many of our partners’ technologies are not offered to self-managers, as they are exclusive to the GuestSmiles Toolbox.
Are you going to be adding other technology providers to your toolbox?
Yes. We are constantly adding partners to enhance the experience and value of our Toolbox.
What if I don’t want to use all of them, do I get a discount?
We don’t provide discounts, as we sharpened our pencils to keep prices as low as possible. Some tools do have an additional cost, which only applies if you use that particular tool.
Many users utilize every tool we offer. Some simply use one tool, since it’s a great value. As of now, it all comes together as one total price.
Does the GuestSmiles Toolbox include tools to generate new reservations for me?
All GuestSmiles Toolbox clients get a listing for each of their properties in our GuestSmiles Marketplace. The GuestSmiles Marketplace includes GuestSmiles.com where all bookings are commission free and our Vertical Partners’ websites through which you always net the same amount of revenue. To learn more please go to GuestSmiles.com or email us at email@example.com.
What if I have an existing website for my short-term rental? Do I have to start from scratch?
Yes, you can embed powerful widgets into your existing website. Also, we will happily do it for you, at no additional cost.
I’ve read a lot about OwnerRez. What do you do differently?
Other than cost savings, we provide unified and centralized support for all of our partners as well as a larger number of tools. We are the one-stop-shop for support for all of our toolbox partners.
Does the Toolbox work for self-managers with multiple properties?
Yes. Whether you have 1 or 15 properties, our Toolbox will work for you.
Can I have 1 website for all of my properties?
Yes, for self-managers with multiple properties, you can have multiple properties within one website and URL. We will happily send you examples of existing websites with multiple properties for reference.
What about a merchant account?
You are provided your own merchant account through Stripe, but there are other options you could use also.
Do you offer a free trial?
Yes, we offer a risk-free 14-day free trial.
For those of you who are self starters, you can sign up and get the ball rolling without even having to speak to a specialist. If you prefer a more hands-on approach with our team, feel free to chat us, schedule a meeting or send us a note below.